ServiceNet Gestionale NCC

Chauffeur booking system: 24/7 online bookings

How many bookings did you lose this month because a client called at 11pm and you didn't pick up? How many times did you redo the maths on WhatsApp for an off-list route? ServiceNet introduces a complete online booking system: a public page with your brand, automatic pricing, agreed adjustments and a payment link. No code required.

The problem

Manual bookings cost you time and revenue

What ServiceNet's online booking is

A branded public page (logo, cover, colours, welcome text) reachable via a direct link or your website. The client picks the package, enters date/time and contact details, gets an automatic quote and sends the request. You accept, adjust or reject from the platform; once confirmed, the booking becomes a service assignable to a driver.

What the client sees:

Live demo See a live example Open demo page

4 ways to build your price list

Every chauffeur operator has their own commercial logic: some sell fixed airport routes, some rent by the hour for events, some calculate everything per km. ServiceNet supports four package types, combinable on the same public page.

Fixed route

Flat price A → B (e.g. city centre ↔ airport).

From € 65.00 flat · 4 pax

Dynamic €/km

Automatic calculation via OSRM, with guaranteed minimum.

€ 1.80/km · min € 30.00

€/hour

For ceremonies, events, hourly arrangements.

€ 45/hour · 3h minimum

Zone flat rate

Flat price within N km from pickup.

€ 35 within 15 km

Tiered km pricing: the right price at every distance

The most requested feature: the €/km rate changes based on distance. A short city ride may cost € 1.80/km, an 80 km airport transfer can drop to € 1.30/km, a 200 km transfer can fall to € 1.00/km. ServiceNet does the maths.

How it works

Define tiers with an upper km limit and the related €/km. For every request, the system measures the distance with OSRM and applies the matching tier. The last tier can be "and beyond" (no upper limit) to cover any route.

Example configuration up to 40 km € 1.80/km up to 100 km € 1.30/km over 100 km € 1.00/km

A 75 km request automatically applies € 1.30/km → € 97.50.

Safety floor

Set a minimum €/km: if the calculation drops below the threshold (long distances), the floor applies. No more loss-making transfers.

min €/km € 0,90 / km

Transparent price negotiation: no surprises

Sometimes the automatic quote isn't perfect: oversized luggage, extra waiting, holidays. Before you'd reply on WhatsApp and hope the client accepted. Now you have a structured flow.

  1. 1 Open the request and click "Propose new price"
  2. 2 Enter the updated price and a note (e.g. "+€15 for one-hour wait")
  3. 3 The client gets an email with a link to accept or reject
  4. 4 Once accepted, the price updates and you can confirm the booking

“Everything is tracked: who proposed what, when, and the outcome. No more "but we said €120" disputes.”

Payment links

When you confirm a booking you can paste a Stripe Payment Link, a PayPal.me link or any payment URL. The client receives the confirmation email with a prominent "Pay now" button. The payment happens on the provider you chose: ServiceNet does not process it or check its outcome, so you mark the job as paid yourself.

Smart availability: no double bookings

The public page knows your live services, holidays and operating hours in real time. The slot offered to the client is always consistent with reality.

01

Weekly operating hours

Set time bands per weekday. Outside hours, the page rejects requests.

02

Exceptions and holidays

Per-date override: full closure (Christmas), reduced hours, extra openings.

03

Minimum lead time

Set required notice in hours (e.g. 4h). Below threshold, requests are blocked.

04

Return buffer

Auto-add N minutes after each service for cleaning or repositioning. No overlaps.

05

Blackout slots

Block dates for holidays or maintenance. The public page checks them when proposing slots.

The full flow: from request to service

Five automated steps that turn a visitor of your page into a service assigned to a driver, without phone tag.

  1. 1

    The client books

    Fills the form on your public page, sees the quote, confirms. Gets a receipt email.

  2. 2

    The request arrives in the platform

    Instant push notification. You see distance, duration, price, client data, map.

  3. 3

    You decide

    Accept, change the price (with client approval) or reject with a reason.

  4. 4

    The service is generated

    On confirmation, the booking becomes an agenda service ready to assign to a driver.

  5. 5

    Final email to the client

    The client receives confirmation with details and, if you set a payment link, a "Pay now" button.

Why activate it now

Online booking isn't a technical option: it's an extra sales channel working 24/7 in your place.

Sales at night too

Requests arrive at 2am, 7:30am, on holidays. The page is always open.

Fewer errors, more professionalism

Prices follow the same logic as your list, standard payment links, professional emails.

Tracked history

Every request stays in history: won, lost, adjusted. Data to understand what works.

Consistent brand

Logo, colour, photo: the page is yours, not a third party that owns the client.

Frequently asked questions

Do I pay extra to activate online booking?

No, online booking is included in the Start and PRO plans and in the 30-day free trial. There's no cap on bookings received.

Do my clients need to create an account?

No, booking is fully public. The client enters name, email and phone — that's it. They get an email link to check status or cancel.

Can I disable tiered pricing and use a single €/km?

Yes. If you don't configure tiers, ServiceNet uses the default €/km as a single rate. The simplest way to start.

How is distance calculated?

The system automatically calculates the real road distance between pickup and dropoff. No imprecise as-the-crow-flies maths: quotes reflect actual mileage.

Can clients pay online?

Yes — just create a payment link with the provider you prefer and paste it when you confirm the booking. The link goes into the email to your client.

Can the client cancel?

Yes, every email has a unique link to cancel or check status. When they cancel, you get a notification.

Can I publish the page on my existing website?

Yes — share the direct link or put it behind a "Book now" button on your website. The page is mobile and desktop optimised.

Conclusions

ServiceNet's new booking system covers the full booking cycle: branded public page, automatic price calculation, agreed adjustments, payment link, confirmation and service generation. Built for operators who want to stop juggling WhatsApp requests and start working as a structured business.

Activate it from your public page settings in a few minutes, configure one or two packages and share the link on your channels. The system works for you, even when you don't. Try it free for 30 days.

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